When dealing with day to day cases or complex cases, we always refer to the policies we have in place.

Here you will find policies on;

  • Home Improvement
  • Maintenance
  • Rent Arrears
  • Complaints Policy and Procedure
  • Complaints Self Assessment Handling Code

If you are not able to find the policy you require here, please email us at service@tamilhousing.org.uk and specify which policy you require. A PDF will be forwarded to you upon receipt.