When dealing with day to day cases or complex cases, we always refer to the policies we have in place.
Here you will find policies on;
- Home Improvement
- Rent Arrears
- Complaints Policy and Procedure
- Complaints Self Assessment Handling Code
If you are not able to find the policy you require here, please email us at firstname.lastname@example.org and specify which policy you require. A PDF will be forwarded to you upon receipt.