WAYS TO LOWER YOUR BILLS
If you are getting behind with payments, contact your provider ASAP to agree a suitable and affordable plan. Unfortunately, providers no longer offer social tariffs, but this may change in future.
Meanwhile, you can find grants from energy providers and charities at grants-search.turn2us.org.uk
Thames Water has two social tariffs for water.
- Water Help – cuts water bills in half for households on very low incomes.
- Water Sure – caps bills for those on benefits with a water meter, who use a lot of water because they either have three or more children under the age of 19. Or have a household member with medical conditions.
Download the forms at: thameswater.co.uk/help/account-and-billing/financial-support/waterhelp