Compliments & Complaints

Compliments

We love to receive compliments, so please do let us know when one of our staff members has done something to delight or please you or simply brightened up your day!

Complaints

From time to time, we recognise things will go wrong. Tamil Housing aims to resolve all issues brought to our attention before they reach the stage of making a complaint. We encourage our residents to speak to their Housing Officer to express their dissatisfaction. If this still does not dissolve the issue, then a formal complaint should be made.

If you wish to make a formal complaint, you can do so in the following ways:

In writing, to:
Tamil Housing
Unit 2 Fountayne Business Centre
Broad Lane, Tottenham
London
N15 4AG

By phone:
0208 493 7160, 9.00am to 5.00pm, Monday-Friday

By email to:
service@tamilhousing.org.uk

The Housing Services Manager will be in touch with you within 14 working days of receipt of  your complaint. You can also refer to our Complaints policy for full information.

 

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